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What should a manager do to prevent deliberate contamination of food by customers?

  1. Allow supervised tours of the kitchen

  2. Hire a security guard to watch for unusual activity

  3. Do not allow customers in non-public areas of the facility

  4. Avoid reusing packaged foods from customers who look suspicious

The correct answer is: Do not allow customers in non-public areas of the facility

The correct course of action to prevent deliberate contamination of food by customers is to not allow customers in non-public areas of the facility. This measure is crucial because non-public areas, such as kitchens and food preparation spaces, are more vulnerable to contamination if customers have access. By restricting entry to these sensitive areas, management can significantly reduce the risk of customers tampering with food, equipment, or surfaces where food is prepared. This approach not only helps to maintain a safe food environment but also protects the integrity of food service operations. Implementing controlled access ensures that only trained and authorized personnel handle food and operate in these critical areas, thereby enhancing overall food safety. In contrast, while having a security guard may seem beneficial, it does not eliminate the risk of contamination as effectively as restricting customer access. Supervised tours of the kitchen can create opportunities for contamination if not managed correctly, and avoiding reused packaged foods only addresses a symptom of a larger issue rather than preventing direct access to food preparation areas.